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    Do I need to sign up to purchase something?

    Only subscribed users will see the contact details of each Seller associated with a specific listing. When you sign up, you can directly connect with the Seller. You will also receive access to a lot more useful information on the website along with several advertising features for your company. Click here to review the packages we offer and try it for free for 30 days.

    Where can I find more info on rates and payment methods?

    Click on the Tab “Rates & Terms” above. You’ll find more information there. Please feel free to contact us by phone or email anytime you have more questions.

    When will my listing go live?

    Listings will typically go live immediately after submitting. Some listing submittals may be selected for review by our team before being published, which usually takes up to twenty-four hours.

    Will you create my listing for me?

    Depending on the subscription package you selected, we do offer a concierge service which includes our team creating listings on your behalf.

    How long will my listing be promoted for?

    Until it’s sold or until the listing is removed. Depending on your subscription package, the level of advertising and promotion of your listing varies.

    Where will my listing be promoted?

    Your listing will be promoted on the SG website, various magazines, email newsletters, social media, content marketing, and more. Our goal is to drive as much traffic to your listing as possible.

    What type of companies could benefit from a subscription plan?

    Any company working directly or indirectly in the Heavy Civil and Marine industry can benefit from Steel Giant. We offer a commission-free online marketplace for Equipment, Materials and Construction Services. We provide cutting edge advertising to create online exposure and generate business leads for Contractors, Suppliers, and Service Providers in the industry.

    What if I can’t connect with the Seller?

    Each listing should include all contact details from the Seller. You can also use the messaging feature on the website. For help you can always contact us by phone or email.

    Can I edit or delete my existing listings?

    Your listings are all in your Company Profile once you log in. Move your cursor to the listing image to Edit or Delete your listing.

    When will my credit card be charged?

    When you sign up for the first time, you will automatically receive a 30-day free trial period. You do have to complete the check-out process, but your card will not be charged. If you decide to stay with us, your card will be charged after the trial period ends. After that you will be charged monthly.

    What does it cost to advertise on Steel Giant?

    You select your own subscription package depending on the amount of advertising and promotion you like. Click here to review the different subscriptions we offer. Steel Giant does not charge any commission on deals.

    Where can I find the Terms of Service?

    Can I create more listings when I run out of available slots?

    You can upgrade your subscription plan for more listing slots, or you can choose to pay a flat fee of $29.99 to create an additional listing without upgrading your plan.

    How does it work when I purchase an item or sell something through Steel Giant’s platform?

    Buyers and Sellers communicate directly with each other to negotiate the price and terms for the deal. You are not paying Steel Giant any commission.

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